FAQs

SHIPPING INFORMATION

What types of shipping do you offer in Australia, and what are your rates?

How quickly will my order ship?

Do you ship to P.O Boxes?

RETURNS & WARRANTY INFORMATION

What is your Returns Policy?

How do I return or exchange items from my order?

What is your warranty on accessories?

ORDERING & PAYMENTS

What are your accepted payment methods?

Is GST included?

Is ordering on your site secure?

TEA QUALITY AND TESTING

What are you doing to ensure the quality and safety of Tea Forté products?

Is there an expiration date on tea?

Is your tea certified Kosher?

Is your tea Gluten Free?

Is your tea certified Organic or Fair Trade?

Is your tea vegan?

PROMOTIONAL TERMS & CONDITIONS

Promotional terms & conditions

OTHER QUESTIONS

What are your hours of operation?

How do I unsubscribe from your promotional emails?